Managing the Unexpected
High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.
HRO Model Overview | Perrow/Complex Organizations | Mercer/Naval Aviation | High Reliability Organizations | Roberts & Libuser/Organizational Psychology | Weick and Sutcliffe/Social Psychology | Slagmolen/Change | van Stralen/Neuropsychology | HRO & Normal Accident Theory
The development of HRO from US Naval Aviation
Combat Aviation (Korean War Veteran as first Captain)
Nuclear Propulsion (Rickover, write on him as first and second person)
USS Carl Vinson
Subic Bay, Mt. Pinatubo
Naval Postgraduate School