Managing the Unexpected

High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.





WorkSafeBC Conference

WorkSafeBC is hosting a 1-day Symposium on the theme of Safety by Design.  It will be held here in Vancouver, BC at the Vancouver Convention Centre on May 22nd.   It’s going to be an opportunity to share the day with a diverse group of experts on the topic of ‘Safety by Design’.


Recommended Leadership Books

We asked the 2013 HRO Conference Attendees about books they liked.
Here is an in depth list of some of the best!

View List


2013 HRO Photos

Check out some photos from our April 2013 conference!

View Photos


Safety Culture: Enhancing Transportation Safety.

September 10-11, 2013, the National Transportation Safety Board (NTSB) will convene a forum titled, "Safety Culture: Enhancing Transportation Safety." The forum is free and open to the public. No registration is required. For more info


Must read book...

The San Bernardino Group (or High Reliability Organizing)
is pleased to announce the publication of a new book by Christian Morel

Read More


Systems and processes are essential to keep the crusade going, but they should not replace the crusade.
- Simon Sinek



HRO Conference Overview

The 8th International High Reliability Organizing Conference will take place on March 28-30, 2014.

We will have a pre-conference session March 28. This is the only non commercial, international, inter-industry conference that brings together academicians, consultants, and practitioners from vastly different fields to share and leverage research and experiences related to High Reliability.

The International HRO Conference series is a widely attended event with global attendance and a wide spectrum of industry participants, representing healthcare, petrochemical industry, all forms of transportation, public safety, and business.

This conference brings together practitioners who share their success and failure stories at the sharp end of operations. Learning how to fail, recover, and learn is basic to the growth of the individual and organization in a complex environment.



Sponsored by:


2014 HRO Conference Agenda & Workshops

Keynote Speaker: Jim Conway, MS, Adjunct Faculty, Harvard School of Public Health, Harvard University Principal, Governance and Executive Leadership, Pascal Metrics

Plenary Speakers include:

  • Professor Karl Weick, Rensis Likert Distinguished University Professor Emeritus of Organizational Behavior and Psychology, Stephen M. Ross School of Business, University of Michigan, USA
  • Professor Rhona Flin, School of Psychology, Kings College, University of Aberdeen, Scotland
  • The Honorable Christopher A. Hart, Vice Chairman, National Transportation Safety Board, Washington, D.C., USA

Find out more about our conference by viewing the full agenda!


 See IHRO New Website for more information.



2014 HRO Conference Theme

Topic: Sustaining High Reliability
• Strategies to overcome resistance to HRO
• Reaching High Reliability (through simulation) • The Business Case for HRO

Special Session: “How do organizations respond to ambiguous information?”

March 28th Proceedings will be published in the Journal of Contingencies and Crisis Management.

Some example of speakers:

  • Todd Conklin, PhD, Senior Advisor, Los Alamos National Laboratory, Santa Fe, New Mexico
  • Rhona Flin, PhD, Professor and Chair, Applied Psychology, School of Psychology, Kings College, University of Aberdeen, Scotland
  • Karl Weick, PhD, Rensis Likert Distinguished University Professor Emeritus of Organizational Behavior and Psychology, Stephen M. Ross School of Business, University of Michigan, Ann Arbor

Current Thoughts

Upcoming Events

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10/19/2013 10:59 PM — The USS Carl Vinson, CVN70

10/19/2013 10:43 PM — Deferring to expertise, Part I

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