Managing the Unexpected

High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.

2013 European Conference

5-6 Nov 2013 AIX EN PROVENCE, France

With less than two months ago, we want to ensure we reach all prospective conference participants and make this event a huge success!

You can help us by spreading the word though your own professional network, using email, Twitter, Linkedin, and Viadeo. Here's how:

We occasionally send out email updates with conference announcements. When you receive these emails, please forward them to those you think might be interested in the conference, especially HRO researchers and practitioners.

If you have a Twitter account, follow us! @EuropeanHRO2013
Re-tweet our messages (past messages too!) and/or announce that you'll be speaking at the conference (with our Twitter name mentioned). And if you'd like, send me your Twitter name and we can mention you in an upcoming tweet about the conference speakers. We can also add your Twitter name to your bio on the conference website, if you want.

LinkedIn and Viadeo
You can announce that you'll be speaking at the European HRO Conference by posting an update to the newsfeeds of Linkedin and/or Viadeo. Your professional network, many of whom would surely be interested in this conference, can get the news that way. If your Linkedin/Viadeo account is connected to your Twitter account, you can share the news in two places at once! When you post your update, be sure to include the link to the conference website: hro.pole-risques.com/fr

If you have questions about any of this, feel free to . Let's get the word out!

Kind regards,
Rachel Holly - rachelholly@gmail.com
2013 European Conference for HROs



High Reliability Organizations (HROs) are a subset of organizations that exhibit continuous, nearly error-free operations, even in multifaceted, turbulent, and dangerous task environments. The Conference’s purpose is to disseminate the most recent findings in HRO theory, find cross-pollinations with related disciplines and share practical experiences, in order to provide new avenues for research and new long-term solutions for practice.

This Conference invites interaction between researchers, practitioners (from front-end operators to top managers), and regulators to characterize, deepen and spread these approaches.  Members of organizations not operating in dangerous task environments can also benefit from the lessons learned by HROs, in order to become more reliable, to reach for higher quality standards and, more broadly, to develop capacities for detecting and responding to situational changes.

Highly interactive presentations and discussions will address key issues of high reliability organizing, such as learning from near misses, making sense of early warnings, real-time response, humans as the last barrier, and HRO based change. Discussions will be  consolidated from the following perspectives:

Theory: The aim is to present the latest theoretical developments in HRO theory and to explore the potential cross-pollinations between HRO and related disciplines such as resilience engineering, communication, ergonomics, cognitive psychology, neurosciences and philosophy.

High reliability in critical industries: Practitioners will be encouraged to consider HRO ideas to describe their operations in terms that help diagnose problems or improve performance. A special focus is placed on the petro-chemical, aviation, nuclear and healthcare industries. Participants from other sectors are also welcome, as they will benefit from cross-industry learning opportunities.

Societal resilience: The common assumption to all proposed panels is that HRO ideas can contribute to anticipate, avoid or mitigate disruptions to our societies. Specifically, HRO precepts will be mobilized in the perspective of new emerging risks, risk management methodologies and enhanced societal response.

Sitting in the “hot seat:” Top Executives as Incident Commanders
SDIS13 will host the Conference in its newly-built training facilities. They include a virtual reality based training platform, used by France’s civil protection to train the highest levels of Incident Management Teams. We will give the opportunity to top executives to successively stand in the shoes of an Incident Commander (IC) during a high tempo, risky and complex operation. In a plenary session, all participating executives will reflect on their experience and, more broadly, the lessons they learned about Crisis management.

Technology and Services for High Reliability
A permanent exhibition room will showcase innovative products and services that contribute to helping individuals and teams operate more reliably. Examples include eye tracking systems, biosensors, training simulators or situational awareness enhancing tools. This exhibition room is seen as a venue to encourage researchers and larger industries to engage with startup entrepreneurs and to think of innovative projects.

Poster session
Research posters from both academia and industry will be displayed during the conference. They will describe findings of recently completed projects, encouraging preliminary results of ongoing projects and innovative ideas for future research, to be discussed with other researchers or potential SME/Industry partners.

Watch our website for upcoming information about the Conference program, registration, sponsorship, poster session and exhibition opportunities.

Email : / -Website: http://hro.pole-risques.com/


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