Managing the Unexpected
High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.
High Reliability as a practice originated in those organizations that routinely engaged uncertainty or threat. The repeated performance of what we now call High Reliability during routine times conditioned into individuals the habits and customs they need during time-compressed circumstances.
The 6th International HRO conference will examine High Reliability Organizing as a practical approach to routine operations capable of rapid, facile expansion for time-compressed states of uncertainty or threat – that is, the unexpected. While this is commonly considered part of organizational design, plans, and structure, HROs are unique in their use of the human side of operations to power this expansion. The methodology to transform organizations to HROs is not well identified. Definitions and descriptions create a common grammar but not a method of implementation, something we have also yet to identify. It is the practical uses of HRO and its human side that causes High Reliability to penetrate an organization and diffuse throughout, person to person, and which takes us beyond theory.
New this year are pre-conference workshops of half-day, small group sessions for HRO 101 (introduction to HRO), advanced HRO, High Reliability leadership, and industry-specific programs open to all.
Returning are our abstract sessions for researchers and practitioners to present their primary research and experience.
New this year are workshops for specific subjects or industries!
Industry-specific topics are unique as we provide HRO experts from the industry and invite non-industry attendees who would like to see inside the HRO successes and issues of other industries.
The Holiday Inn has free airport shuttle service from Saginaw - Midland-Bay City-Saginaw International Airport (MBS), also known as Saginaw Airport, Bay City Airport, or Midland Airport. Midland Bay City Saginaw Airport. Flint, Michigan, is a one hour distance by car and Detroit, Michigan, is two hours by car.
Please submit abstracts for oral and poster presentations through this website. Deadline date 28 February 2013.
Send in your Abstract Presentation. Presenters of abstracts (oral or poster) must be registered and attend the conference. There is no reduction in registration fees for abstract presentations.
Abstracts Submission should be no more than 700 words.
Please include name, address, industry/affiliation, abstract.
Please direct any questions regarding the 2013 Sixth Annual High Reliability Conference to Daved van Stralen, email
or send us an email from our contact form.
All educational sessions and events are business casual.
The H Hotel
Both the H Hotel and the Holiday Inn offer free shuttle service to and from the MBS airport and to and from the conference center. You can arrange your shuttle by calling the hotel and providing your flight information.
The H Hotel: 1-989-839-0500.
The information entered below will be emailed to you for your records.