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Managing the Unexpected

High Reliability develops an organization’s strengths through individual actions.
Shared attitudes fill the gap between organization and the individual to determine High Reliability.

Conference Dates: 9-11 April 2013

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THE 6th INTERNATIONAL HRO conference

BEYOND THEORY: the practical and human side of High Reliability Organizing

Further Information Agenda Workshops Faculty List


High Reliability as a practice originated in those organizations that routinely engaged uncertainty or threat.  The repeated performance of what we now call High Reliability during routine times conditioned into individuals the habits and customs they need during time-compressed circumstances.
 
The 6th International HRO conference will examine High Reliability Organizing as a practical approach to routine operations capable of rapid, facile expansion for time-compressed states of uncertainty or threat – that is, the unexpected. While this is commonly considered part of organizational design, plans, and structure, HROs are unique in their use of the human side of operations to power this expansion. The methodology to transform organizations to HROs is not well identified. Definitions and descriptions create a common grammar but not a method of implementation, something we have also yet to identify. It is the practical uses of HRO and its human side that causes High Reliability to penetrate an organization and diffuse throughout, person to person, and which takes us beyond theory.  
 
New this year are pre-conference workshops of half-day, small group sessions for HRO 101 (introduction to HRO), advanced HRO, High Reliability leadership, and industry-specific programs open to all.
 
Returning are our abstract sessions for researchers and practitioners to present their primary research and experience.


CONFERENCE objectives

  • Describe how HRO is used for routine practical problems.
  • Characterize HRO’s ability to expand from the routine to the unexpected.
  • Describe what attracts people to want to perform in High Reliability.
  • Discuss how HRO brings people together to discuss not only unexpected events but also unexpected responses to their actions.

WORKSHOP objectives

New this year are workshops for specific subjects or industries!
Industry-specific topics are unique as we provide HRO experts from the industry and invite non-industry attendees who would like to see inside the HRO successes and issues of other industries.

  • Describe how High Reliability Organizing interacts with characteristics and elements of the subject.
  • Characterize the subject in terms of High Reliability.
  • Identify benefits HRO brings to the subject not otherwise obtained.
  • Identify impediments HRO brings because of conventional approaches to the subject. 

Registration is limited to 180 participants to enhance discussion during sessions.

The Holiday Inn has free airport shuttle service from Saginaw - Midland-Bay City-Saginaw International Airport (MBS), also known as Saginaw Airport, Bay City Airport, or Midland Airport. Midland Bay City Saginaw Airport. Flint, Michigan, is a one hour distance by car and Detroit, Michigan, is two hours by car.


The conference venue

The H Hotel

111 W Main Street

Midland, Michigan 48640  USA

 


ABSTRACT Submissions


Please submit abstracts for oral and poster presentations through this website. Deadline date 28 February 2013.

Send in your Abstract Presentation. Presenters of abstracts (oral or poster) must be registered and attend the conference. There is no reduction in registration fees for abstract presentations.

Abstracts Submission should be no more than 700 words.
Please include name, address, industry/affiliation, abstract.

Send Abstract Presentation Download PDF

QUESTIONS


Please direct any questions regarding the 2013 Sixth Annual High Reliability Conference to Daved van Stralen, email
or send us an email from our contact form.

ATTIRE


All educational sessions and events are business casual.

HOTEL Information


The H Hotel
111 W Main Street

Midland, Michigan 48640  USA

The H Hotel: 1-989-839-0500.

It is recommended that you stay at the H Hotel where the conference will be held. With abundant event space, luxurious guest rooms, and a world-class fitness center, guests enjoy relaxation and rejuvenation at every turn. The Holiday Inn is also available and is located about ten minutes from the conference center.  Both the H Hotel and the Holiday Inn offer free shuttle service to and from the MBS airport and to and from the conference center. You can arrange your shuttle by calling the hotel and providing your flight information.
 
 

Both the H Hotel and the Holiday Inn offer free shuttle service to and from the MBS airport and to and from the conference center. You can arrange your shuttle by calling the hotel and providing your flight information.

The H Hotel: 1-989-839-0500.
The Holiday Inn: 1-989-794-8500.


Registration Form

The information entered below will be emailed to you for your records.

The Dow Chemical Company and Dow Corning Corporation are two Fortune 500 companies with world headquarters and major manufacturing plants in the community, adding to the excellence of Midland through their continued scientific research and development. A two- to three-hour jaunt in any direction by car will fulfill most all of your vacation, sightseeing or big-city needs including spending time on the shores of Michigan’s five Great Lakes

GROUND TRANSPORTATION Info:

  • Complimentary airport-hotel shuttle is provided.
  • Bus transportation will be provided between the Holiday Inn and the conference venue.
  • Midland is conveniently located in the center of Michigan, just 15 minutes away from MBS International Airport.  It is also less than two hours away from the Detroit Airport, the second largest hub for Delta.  From the Detroit airport (DTW), you can reserve a Sedan/Suburban through Complete Limo. The cost for a one-way transfer from Detroit to Midland is USD $275. You can contact Complete Limo at 1-989-755-1561.   If you choose to rent a car at MBS, you can rent through Alamo, Avis, Enterprise, Hertz or National.  There is parking available at both hotels.

RECEPTION hosted by Dow Corning

  • Dow Corning will host the conference reception 10 April 2013 at the Holiday Inn.

Flights:

Air fares have sporadically risen and fallen, most recently they have fallen. Make your reservations soon.
 Please contact your hotel ahead of time for the free shuttle service each hotel has between hotel and airport (MBS). We would recommend to fly directly into Midland, Michigan which is only about 20 minutes from the hotel. If an attendee books through Delta, they can fly Internationally into Detroit and then take a flight into MBS (Midland airport). If they fly United, they can come through Chicago and then fly into Midland. Attendees could also fly into Detroit and then arrange a car or drive themselves to Midland. Detroit is approximately 2 hours away from Midland.

Airport Options:
 
MBS International Airport is approximately 20 minutes from Midland, Michigan and is the closest airport to the conference location. Both the H Hotel and the Holiday Inn offer free shuttle service to and from the airport. You can arrange your shuttle by calling the hotel and providing your flight information. The H Hotel can be reached at 1-989-839-0500. The Holiday Inn can be reached at 1-989-794-8500.  If you choose to rent a car at MBS, you can rent through Alamo, Avis, Enterprise, Hertz or National.  There is parking available at both hotels.
 
Other airport options include flying into Flint or Detroit Airports.
 
Flint Bishop Airport is approximately a 60 minute drive from Midland. You will need to reserve your rental car through your travel agency. If you don’t want to drive yourself, you can reserve a Sedan/Suburban through Complete Limo. The cost for a one-way transfer from Flint to Midland is USD $150. You can contact Complete Limo at 1-989-755-1561.
 
Detroit Metro Airport is a little over 2 hours from Midland. You will need to reserve your car through your travel agency. If you don’t want to drive yourself, you can reserve a Sedan/Suburban through Complete Limo. The cost for a one-way transfer from Detroit to Midland is USD $275. You can contact Complete Limo at 1-989-755-1561.


Registration Info:

Please list information as you would like it to read on your conference badge.

First Name:*
Last Name:*
Country:*
Organization:*
Industry List:*

Info below for registration purposes. This will not be included on your badge.

Address #1:*
Address #2:
City:*
State/Province:*
Zip or Mail Code:*
Phone:*
Fax:
Email Address:*

CANCELLATION POLICY:

Written notice of cancellation received on or before 30 March 2013 will be refunded less a USD $50 processing fee without exception (to be processed after the meeting).  Because we have limited registrations, no refunds will be issued for cancellations received after 30 March 2013. Substitution of registrants is allowed.

• Three (3) Day Conference Cost - ALL Half Day Workshops Included
USD $770

(Includes full day workshop and 2 day conference dates 9-11 April 2013.)


• Two (2) Day Conference Cost  - 1 Half Day Workshop Included
USD $690

(Includes dates 9-11 April 2013.)


• Two (2) Day Conference Cost - NO Half Day Workshops Included
USD $550

(Includes dates 10-11 April 2013.)


• Two Half-Day Workshops
USD $280

(Date 9 April 2013. Registrations limited to 20-45 attendees per workshop)


• One Half-Day Workshop
USD $140

(Date 9 April 2013. Registrations limited to 20-45 attendees per workshop)


 
Conference Choice:*




 

Workshops are included with Full Conference choice OR separate purchase of half day workshops. Please choose the classes you are interested in.

Morning Workshop:
Afternoon Workshop:
Additional Choice:
 

Please choose both an A.M. and P.M. choice from the list below. Choose (1) one additional workshop in the case that your first choice is filled to capacity.

The registration form and payment must be received before you can be "officially" registered for the event. The confirmation page will have a button for you to choose how you will submit payment. You will have the choice of credit card or mail in payment. Please submit your registration information and proceed to the payment area.

 Payment is due with the registration form. International payment options also available.

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